Digital Direction: Three Factoids You Should Know

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wifi_webBy Steve Schweitzer

Following up on my previous AT article on Mobile Shopping here are three things to consider…

In-store WiFi boosts customer loyalty 28%

http://www.fierceretail.com/story/store-wi-fi-boosts-customer-loyalty-28/2015-01-14?utm_medium=nl&utm_source=internal

Lesson learned: provide free Wi-Fi!

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43% prefer to shop online, yet 29% actually made last purchase digitally

http://www.fierceretail.com/story/43-prefer-shop-online-yet-29-actually-made-last-purchase-digitally/2015-01-14?utm_medium=nl&utm_source=internal

Lesson learned: 60 percent of all consumers want to shop in-store and consumers spend six times as much in-store as they do online.

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Digital retail on the rise, but with the help of in-store

http://www.fierceretail.com/story/digital-retail-rise-help-store/2015-01-14?utm_medium=nl&utm_source=internal

Lesson learned: while consumers continually tout the benefits of online—more convenient, better deals, more inventory—90 percent of all transactions are still made in-store.

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